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An ordinance amending Chapter 6.72 of the Metropolitan Code of Laws to update requirements for taxicabs.
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WHEREAS, Section 6.72.265 of the Metropolitan Code of Laws ("Metro Code") requires taxicabs to be equipped with taximeters; and,
WHEREAS, technology for taximeters has changed over time; and,
WHEREAS, Section 6.72.265 does not allow taxicab operators to install the latest technology for taximeters, known as "smart taximeters"; and,
WHEREAS, while taximeters, as defined in Metro Code Section 6.72.010, are stand-alone devices that perform a single function, smart taximeters are digital, app-based meters that operate using GPS and can integrate with other systems such as dispatching software, GPS, fleet management systems, onboard diagnostics, or payment processing platforms, and may feature interactive monitors; and,
WHEREAS, the Nashville Department of Transportation and Multimodal Infrastructure ("NDOT") and the Executive Director of the Metropolitan Transportation Licensing Commission ("MTLC") have received numerous consumer complaints regarding taxicab operators and their alleged overcharging, charging flat rates instead of hourly rates in certain zones, and not turning on taximeters; and,
WHEREAS, smart taximeters ensure transparency and fair pricing for passengers because they use GPS and mobile technology to measure the distance covered and time spent on a trip and then convert those measurements into a fare based on preset rates; and,
WHEREAS, smart taximeters also can enhance business efficiency, customer service, and transparency for taxicab operators; and
WHEREAS, the International Association of Transportation Regulators recommends that taxicab regulators allow for the use of smart taximeters; and,
WHEREAS, other sections of Ch. 6.72 are also outdated; and,
WHEREAS, during its meeting held on March 20, 2025, the MTLC voted to recommend this ordinance to Council for approval; and,
WHEREAS, allowing taxicabs to install smart taximeters...
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